Ericsson has introduced a package of solutions to help operators navigate autonomous network ambitions through their operations support systems (OSS) and business support systems (BSS).. OSS/BSS Business Value Pathways consists of four “re-designed, integrated, and proven operational and solution” combinations.
At its basis is a “foundational” pathway for modernizing and optimizing data management to power a credible knowledge plane.. – Giacomo Lee/SDxCentral. Ericsson is also offering a pathway for zero-touch product launches, where AI and automation are applied across the full product lifecycle.
In an addition, an agentic AI service offering is designed to help operations teams predict, diagnose and resolve issues impacting subscribers faster through AI-powered analytics, streaming data, and domain-centric intelligence.. The pathway suite is rounded out by more AI in the form of intelligent IT operations where agents unify and simplify the operations interface for human engineers..
Commenting on the announcement, Mats Karlsson, head of solution area business and OSS said: “Autonomous network transformation needs to happen now, at speed and at scale, but barriers and complexity present a challenge. The new telco-specific pathways will help CSPs (communication service providers) re-draw how they approach their network and IT evolution, helping them to focus on achieving specified outcomes as they accelerate the creation and monetization of new services [and] improve overall efficiency … Our OSS/BSS portfolio is continuously evolving, and is a vital tool to help CSPs deliver on the promise of autonomous networks, using it to achieve the ultimate service goal of sell, deliver, and get paid.”.
The pathways launch follows recent Ericsson autonomous networks deals with operators such as Telstra, MasOrange, and KDDI, and comes after rival Nokia announced its own autonomous networks efforts alongside hyperscaler Amazon Web Services (AWS).. The two firms recently broke bread on what analysts dubbed a “landmark” collaboration on autonomous networks, which saw Ericsson become a member of Nokia’s Service Management and Orchestration (SMO) Marketplace.
Nokia, meanwhile, joined the Ericsson rApp Ecosystem, which is built around the Ericsson Intelligent Automation Platform (EIAP).. The duo claimed to share a focus on championing autonomous networks, zeroing in particularly on the R1 interface through which rApps interact with the SMO to help integrate AI and automation into mobile networks to enable the much-vaunted stage of level-four (L4) autonomy..
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