Baha Zeidan, who holds the position of Chief Strategy Officer and co-founder, can be found at Azalea Health. The EHR is on the brink of transitioning from its initial function as a repository for patient data. The subsequent phase entails it playing a more proactive part in the patient care process.
With the continuous digitalization of the journey, the EHR can facilitate progress by linking operations, highlighting areas requiring attention, and leveraging AI to minimize bureaucratic load. This transition changes the EHR’s role from a passive recorder of information to an active tool for taking actions.
In outpatient settings, this transformation has real-world consequences. One’s dependence on the other is essential for scheduling, documentation, billing, care coordination, and follow-up. Today, the duty of maintaining the flow of those processes is primarily shouldered by individuals, with tasks typically dispersed among various systems.
With the increasing intelligence of EHRs, they can facilitate coordination by highlighting pertinent data, pinpointing areas requiring attention, and enabling users to take a well-informed next action promptly. This does not imply the exclusion of human involvement in the process.
Decisions that demand expert discernment will invariably necessitate it.
