Bonus Features – September 13, 2026 – More than 60% of healthcare orgs report employees use shadow AI tools, 48% of orgs say document delays often negatively impact patient care, plus 24 more stories

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT that we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Stats

• Research from Cotiviti and MedCity News found that just 42% of payers and 32% of providers are very prepared to respond to AI-assisted cyberattacks. Additionally, 60% of payers and 64% of providers report employees are using shadow AI tools.
• A Documo report found 45% of healthcare organizations estimate that more than 20% of referrals never become completed appointments. More broadly, 48% say document delays often or always negatively affect patient care.
• A Sage Growth Partners report found that 88% of health systems and 78% of health plans say inaccurate or incomplete provider data negatively impacts their ability to achieve strategic priorities.
• A report from Third Way Health found that 79% of organizations that have deployed AI in their front office said improved patient experience is the No. 1 reported outcome.

Partnerships

• NASCO has partnered with Doxim, an omnichannel engagement company, to help health plans deliver personalized experiences.
• mPulse has partnered with Mirza to identify Medicaid members at risk of losing coverage and deliver personalized, omnichannel outreach.

Products

• Access updated Access Unify | Health to provides clinicians with a patient’s complete medical history from both retired/legacy EHRs and previously physical files.
• CHG Healthcare introduced Workforce Bridge to help health systems stabilize coverage gaps or build new service lines.
• Cortico launched MedSafe-Dx, a free and open benchmark for testing whether AI models are safe to support clinical decisions.
• DeepIntent announced DeepIntent Cora, a fully agentic marketing platform built specifically for pharma companies.
• Dimer Health launched AiME, an AI-powered health agent patients can access from home like an in-hospital call button.
• ECLAT Health Solutions launched evaire Recover, its proprietary accounts receivable and denials management platform.
• Patient education vendor PrepQ Health released a free five-day patient callback-audit worksheet for medical practices.
• Withings announced StethO Sense, which analyzes heart and lung recordings from BeamO, the company’s FDA-cleared health device.

Implementations

• North Carolina’s WakeMed selected Longitude Rx to continue developing its specialty pharmacy program.
• The African Medicines Agency selected Qinecsa as the technology partner for AfriVigilance, its continent-wide medicines safety surveillance platform.
• South Carolina’s Prisma Health deployed Tecsys‘ Hospital Point of Use to improve supply chain visibility at the point of care.

Company News

• Skovos launched as an AI governance layer for healthcare.
• Suki announced Science at Suki, an initiative to generate research and real-world clinical evidence to establish standards that advance healthcare AI.
• Clinical AI company UpDoc was named the lead performer in ARPA-H’s ADVOCATE program (Agentic AI-Enabled Cardiovascular Care Transformation), supported by Microsoft, OpenAI, and NVIDIA.

People

• Analytics vendor Health Catalyst appointed Simeon Kohl as CEO and President, effective September 14.
• Non-emergency medical transportation and patient monitoring company Modivcare appointed Marshalina “Marsha” Ramos as CEO of its Personal Care Services business.
• Value-based care technology company Aledade appointed Dr. Sashi Moodley as Chief Medical Officer and Kim Wittman as Chief People Officer.
• Payer and plan administrator marketplace MacroHealth appointed Erica Tingley as Chief Financial Officer.
• LivTech appointed three executives to its In-Home Division as part of the launch of Alora Anywhere 2.0, its mobile app for in-home care workers.
• RCM and revenue recovery vendor Knowtion Health made three executive appointments.

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