Continuous innovation in healthcare technology is ongoing, but this doesn’t imply that we are discarding our former systems. Rather, we are nearly always incorporating the novel into our current systems. Despite rigorous testing, unforeseen bugs and integration issues can arise with the new solution.
To gain insight into this, we consulted our Healthcare IT Today Community and inquired about the technological obstacles that emerge during the integration of direct-to-consumer solutions with current clinical and enterprise systems. Here is the information provided by Jason Griffin, Managing Director of Digital Health Strategy and Cyber Security Practice at Nordic: Typically, the most significant obstacle is integrating the technology into the intricate system surrounding it.
Numerous healthcare entities are handling a combination of EHRs, older software programs, revenue cycle systems, data storage facilities, and external platforms. When introducing a digital front door, virtual care solution, or consumer engagement platform, interoperability issues, data governance challenges, workflow design flaws, and identity management problems often arise.
Organizations often underestimate the operational aspects of integration, which can lead to these problems. The accomplishment of goals goes beyond relying on APIs and interfaces.
